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At Kingia, operated by Win Top Ltd (the data controller), we take your privacy seriously. This Privacy Policy explains, in plain language, what personal data we collect, why we collect it, who we may share it with, how long we keep it, and what rights you have. It applies to all players using Kingia and is governed by applicable data protection law.

What Personal Data We Collect

We collect the following categories of personal data:

  • Identity and contact details – your name, date of birth, username, email address, phone number and country of residence.
  • Payment and transaction data – deposit and withdrawal amounts, payment method details (such as card type or cryptocurrency wallet reference) and transaction history.
  • Verification documents – copies of government-issued identification, proof of address and, where required, source-of-funds documentation.
  • Device and usage data – IP address, browser type, operating system, pages visited, session duration and in-game activity.
  • Cookies and similar technologies – we use cookies to keep you logged in, remember your preferences, measure site performance and support responsible gambling tools. You can manage cookie preferences through your browser settings.

Why We Collect Your Data

We process your personal data for the following purposes:

  • Running your account – to create, manage and maintain your player account and deliver the services you request.
  • Processing payments – to handle deposits, withdrawals and any associated currency or cryptocurrency conversions.
  • Identity and age verification – to confirm that you are who you say you are and that you meet the minimum age requirement to gamble.
  • Anti-money-laundering and fraud prevention – to detect and prevent financial crime, suspicious activity and fraudulent behaviour, as required by law.
  • Responsible gambling – to monitor play patterns, apply self-exclusion requests, deposit limits and cooling-off periods, and to flag potentially harmful behaviour.
  • Legal obligations – to comply with applicable laws, regulations and the requirements of our licensing authority, Anjouan Licensing Services Inc.

Who We Share Your Data With

We do not sell your personal data. We share it only where necessary, and only with:

  • Payment providers – such as card processors and cryptocurrency networks, solely to complete your transactions.
  • Identity and verification services – third-party providers who carry out Know Your Customer and age-verification checks on our behalf.
  • Regulatory and law-enforcement authorities – where we are legally required to disclose information, for example in response to a court order or a request from a financial intelligence unit.

All third parties with whom we share data are required to handle it securely and only for the stated purpose.

How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a further period afterwards as required by law or our licensing obligations. Certain records — particularly those relating to financial transactions and identity verification — must be kept for minimum periods set by anti-money-laundering legislation. Once those obligations are satisfied, your data is securely deleted or anonymised.

Your Rights

As a data subject you have the right to:

  • Access – request a copy of the personal data we hold about you.
  • Correction – ask us to correct any inaccurate or incomplete information.
  • Erasure – request deletion of your data, subject to our legal retention duties.
  • Restriction and objection – ask us to limit how we use your data or object to certain types of processing.
  • Data portability – receive your data in a structured, commonly used format where technically feasible.

To exercise any of these rights, please contact us through the support channels available on the Kingia website. We will respond within the timeframe required by applicable law. Please note that some requests may be limited where we are required by law to retain certain records.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page. We encourage you to review it periodically. Continued use of Kingia after any changes constitutes your acceptance of the updated policy.

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